What should you say at a business event, how do you join a conversation, and what happens afterwards? Discover practical ways to build professional connections with confidence, attention and courtesy through the IBLCode approach.
Discover the Fine Skills that turn you from a passive candidate into a business partner. The complete guide to a winning job interview, dress code, body language, and time management using the IBLCode methodology.
This article analyzes the evolution of tipping culture—from British estate customs to the Asian code of Omotenashi. We explore the digital "Tip Creep" phenomenon and its impact on professional status. From a Fine Skills perspective, we explain why exceptional service should be rewarded internally by the organization, rather than treated as a handout requested from the customer at the register. by: Tami Lancut-Leibovitz
This article analyzes the evolution of tipping culture—from British estate customs to the Asian code of Omotenashi. We explore the digital "Tip Creep" phenomenon and its impact on professional status. From a Fine Skills perspective, we explain why exceptional service should be rewarded internally by the organization, rather than treated as a handout requested from the customer at the register.
The appropriate use of another person’s name is one of the most powerful tools for creating trust, visibility, and empathy — to address a person by name is to say: I see you. Not doing so renders the person invisible.
Every person has a name — yet far more important than the name itself is the way it is introduce In a world where interactions take place face-to-face, on Zoom, on LinkedIn, via email, and on WhatsApp, name introduction has become a complex communicative act, combining identity, self-image, presence, and protocol.
From a cognitive perspective, names are among the most difficult elements for the human brain to retain. Unlike faces, gestures, or emotional contexts, names are abstract labels with limited associative anchors. Research in cognitive psychology consistently confirms this limitation. Yet socially, names carry symbolic weight. They signify recognition, respect, and inclusion. When memory fails, the perceived threat is not informational, but relational: Was I insignificant? Was I not memorable
in the past, talent, expertise, or professional knowledge were enough, today they are not. In a world where small talk opens doors, appearance builds trust, and human connection is the most valuable currency, a new language is required: the international language of business conduct. This language, born from real-life experience — cross-cultural negotiations, human encounters, boardrooms, and business dining tables — is not a collection of rules.
Business Etiquette acourding to IBLCode Tami Lancut Leibovitz In the business world, flawless conduct, etiquette, execution, and service equals higher conver...
